Terms of service

LEGAL

Terms of Service

These Terms of Service govern your access to and use of the Pluush website, products and services. By using our website or placing an order, you agree to the terms outlined below.

Use Of Our Website

By accessing our website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or guardian to use our services.

Product Information

We strive to display products, descriptions and images as accurately as possible. However, colours, packaging and product appearance may vary slightly depending on your device or future product updates.

Orders & Payments

All orders are subject to acceptance and availability. We reserve the right to refuse, cancel or limit orders at our discretion. Payment must be successfully authorised before an order can be processed.

Shipping & Delivery

Delivery estimates are provided for guidance only. While we work hard to ensure timely delivery, delays caused by couriers, customs processing or events outside our control may occur.

Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy. Please review that page before making a purchase.

Intellectual Property

All content displayed on this website, including logos, branding, text, graphics, images and product content, remains the property of Pluush and may not be copied, reproduced or distributed without permission.

Limitation Of Liability

To the fullest extent permitted by law, Pluush shall not be liable for indirect, incidental or consequential damages arising from the use of our website, products or services.

Changes To These Terms

We may update these Terms of Service from time to time. Any updates will be published on this page and become effective immediately upon publication.

Questions?

For questions regarding these Terms of Service, please contact:
support@pluush.shop

.pluush-policy-page{ background:#F7F4EF; padding:72px 20px; } .pluush-policy-container{ max-width:880px; margin:0 auto; } .pluush-policy-kicker{ margin:0 0 12px; font-size:12px; letter-spacing:.22em; text-transform:uppercase; color:#A89282; font-weight:600; text-align:center; } .pluush-policy-page h1{ margin:0 0 18px; font-family:Georgia,'Times New Roman',serif; font-size:48px; line-height:1.05; font-weight:400; color:#2A2A2A; text-align:center; } .pluush-policy-intro{ max-width:700px; margin:0 auto 34px; font-size:17px; line-height:1.7; color:#6B625C; text-align:center; } .pluush-policy-card{ background:#FFFDFC; border:1px solid #D8D1C9; border-radius:18px; padding:26px; margin-bottom:14px; } .pluush-policy-card h2, .pluush-policy-support h2{ margin:0 0 10px; font-size:18px; color:#2A2A2A; } .pluush-policy-card p, .pluush-policy-support p{ margin:0; font-size:15px; line-height:1.7; color:#6B625C; } .pluush-policy-support{ background:#8D786A; border-radius:18px; padding:28px; margin-top:24px; text-align:center; } .pluush-policy-support h2, .pluush-policy-support p, .pluush-policy-support strong{ color:#FFFFFF; } @media(max-width:749px){ .pluush-policy-page{ padding:52px 16px; } .pluush-policy-page h1{ font-size:36px; } .pluush-policy-intro{ font-size:15px; } .pluush-policy-card{ padding:22px; } }