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Privacy policy
PRIVACY
Privacy Policy
This Privacy Policy explains how Pluush collects, uses and protects customer information when you visit our website, place an order or contact our support team.
Information We Collect
We may collect information such as your name, email address, shipping address, billing details, order history, device information and any details you provide when contacting us.
How We Use Your Information
We use your information to process orders, arrange delivery, provide customer support, improve our website, prevent fraud and send order updates or marketing communications where permitted.
Payments & Security
Payments are processed securely through our payment providers. Pluush does not store full payment card details on our website.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, understand site performance and support marketing or advertising activity.
Sharing Information
We may share necessary information with trusted service providers including Shopify, payment processors, shipping partners, analytics providers and customer support tools.
Your Rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information. To make a request, contact our support team.
Policy Updates
We may update this policy from time to time. Any changes will be posted on this page with the latest version applying from the date shown.
Contact Us
For privacy questions, email:
support@pluush.shop